Wholesale and Corporate Sales Terms

This translation is provided for information only; the Turkish text is legally binding. Turkish text

In short: These terms apply to wholesale sales to pharmacies, stores, beauty salons, corporate buyers and distributors; these sales are not consumer transactions and carry no right of withdrawal. The contract is concluded when the Seller confirms the order in writing; payment, delivery, notice of defects and use of the brand are governed below.

These terms apply to wholesale and corporate sales made by SHE VEC Sağlık ve Kozmetik Ürünleri Sanayi ve Ticaret A.Ş. (the “Seller”) to pharmacies, cosmetics stores, retail chains, beauty salons, hairdressers, corporate buyers, resellers and distributors (the “Buyer”). For individual consumer sales, the Distance Sales Agreement applies.

Address: Alaaddinbey Mah. 615. Sk. Ünlü Plaza 2 No: 2B, İç Kapı No: 1, Nilüfer / Bursa, Türkiye
MERSİS No. (Central Registry Number): 0769189526800001 · Trade Registry No.: 111842 (Bursa) · Bursa Chamber of Commerce and Industry (BTSO)
Tax office / Tax number: Çekirge V.D. / 7691895268
Corporate sales: destek@shevec.com · +90 850 304 08 32 · KEP: shevecsaglik@hs01.kep.tr

1. Scope and Legal Nature

These sales are not consumer transactions. The Buyer purchases the products for commercial or professional purposes, for resale or for use in its business. Therefore, the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts do not apply; there is no right of withdrawal. The relationship between the parties is governed by the provisions of the Turkish Commercial Code No. 6102 and the Turkish Code of Obligations No. 6098.

If a separate reseller, distribution or framework supply agreement has been signed with the Buyer, the provisions of that agreement take precedence; these terms apply on a supplementary basis.

2. Conclusion of the Order

• Price lists and quotations are for information purposes and do not constitute a binding offer; this is also stated separately on the price list document itself. The contract is concluded when the Seller confirms the order in writing (including by email).
• The order confirmation contains a link to these terms. By placing the order, the Buyer is deemed to have had the opportunity to learn the content of these terms and to have accepted them.
• The minimum order value and packaging/carton multiples are stated in the current price list.
• Price lists apply for the period of validity stated on them. In the event of extraordinary changes in raw material costs, exchange rates or tax rates, the Seller may update the price for orders that have not been confirmed, in which case it informs the Buyer.
• Prices in wholesale price lists are stated in Turkish lira and exclusive of VAT; VAT is shown separately on the invoice. This does not affect the practice of displaying prices inclusive of VAT in retail sales channels.

3. Payment

• Payment terms (cash in advance, deferred payment, cheque/promissory note, security) are stated in the order confirmation. As a rule, first orders are placed on a cash-in-advance basis.
• In sales on deferred payment terms, the Seller may set a credit limit, request security and suspend shipments if the limit is exceeded.
• In the event of default on payments arising from the supply of goods, the default interest rate announced each year by the Central Bank of the Republic of Türkiye under Article 1530 of the Turkish Commercial Code applies, and the minimum compensation amount (asgari giderim tutarı) announced under the same article may be claimed as the cost of collecting the receivable. The debtor is in default without the need for any further notice.
• In the event of default, the Seller's right to suspend shipments and to terminate the contract is reserved.
• The Buyer may not set off or net its receivables from the Seller; the exercise of this right is subject to the Seller's written approval.

4. Delivery and Passing of Risk

• The delivery terms and the party bearing the transport costs are stated in the order confirmation.
• For deliveries within Türkiye, the risk of damage and loss passes to the Buyer upon delivery of the products to the carrier.
• Delivery times are estimates; no liability arises for delays not attributable to the Seller's fault. In cases of force majeure, the delivery time is extended for as long as the obstacle continues.
• Partial shipments may be made and each shipment may be invoiced separately.

5. Inspection, Notice of Defects and Returns

For Buyers who have merchant status (tacir), the duty of inspection and notification under Article 23 of the Turkish Commercial Code is as follows:

• If the defect is apparent at the time of delivery, it must be notified to the Seller in writing within 2 (two) days of delivery.
• If the defect is not apparent, the Buyer inspects the products, or has them inspected, within 8 (eight) days of delivery and notifies any defects found as a result of the inspection within that period.
• Hidden defects that cannot be discovered by such inspection must be notified immediately upon their discovery (Turkish Code of Obligations, Art. 223(2)).
• The product is deemed accepted with respect to defects not notified in time.
• Discrepancies in quantity and shipment must be notified at the time of delivery by annotating the delivery note.

For Buyers who do not have merchant status (such as tradespeople – esnaf), the provisions of the Turkish Code of Obligations apply: the Buyer examines the products as soon as the ordinary course of business permits and notifies the Seller of any defects found within an appropriate time.

If notice of defect is duly given, the Seller first replaces the product with a non-defective equivalent; if this is not possible, the price is refunded. The Buyer's elective rights under the Turkish Code of Obligations are reserved.

Returns without justification are not accepted in commercial sales. Returns sent without the Seller's written approval are not accepted. For approved returns, the products must be in their original packaging, in saleable condition, with the safety seal unopened and with sufficient time remaining before the expiry date.

6. Compliance with Product Legislation and the Buyer's Obligations

• The products are cosmetic products within the scope of the Cosmetic Products Regulation; they are not intended for medical treatment and are not medicinal products. The Buyer undertakes not to attribute medical claims to the products in sales and promotion (such as claims that they provide treatment, restore health or prevent disease).
• The Buyer may not alter or remove the packaging, label, batch number, expiry date or safety seal of the products, or affix its own label over them. If the product is altered, the Buyer becomes responsible under the legislation and the Seller's liability ends.
• The products must be stored under the storage conditions stated on their packaging (cool, dry, away from direct sunlight). The Seller bears no liability for products stored under unsuitable conditions.
• The Buyer may not offer for sale products whose expiry date has passed; it is responsible for shelf rotation.
• The Buyer forwards any notifications of undesirable effects it receives to destek@shevec.com without delay. The Seller or the responsible person (sorumlu kişi) for the product fulfils the notification obligations under the Cosmetic Products Regulation; the Buyer's obligation, as distributor, to notify serious undesirable effects immediately to the Turkish Medicines and Medical Devices Agency and to the manufacturer of the product (Cosmetic Products Regulation, Art. 26) is reserved.
• The Buyer is responsible, with respect to its own country, for compliance with the legislation of the country in which the products are sold and for the necessary permits/notifications.
• Withdrawal from the market and recall: If the Seller withdraws a batch from the market or recalls it, the Buyer, on request, reports its stock information without delay, immediately stops selling the products concerned, segregates the products and returns them in accordance with the Seller's instructions, and cooperates with the Seller in the necessary communications. The costs incurred in this context are borne by the Seller unless the Buyer is at fault.

7. Resale and Use of the Brand

• The Buyer is free to sell the products at any price it chooses. Prices notified by the Seller are only recommended retail prices and are not binding. This is required by Law No. 4054 on the Protection of Competition.
• The Buyer is granted the right to use the “s'hevec” trade mark and logo solely for the purpose of promoting and selling the products it has purchased, in accordance with the Seller's brand usage rules. This right is non-exclusive and non-transferable, and ends automatically upon the termination of the commercial relationship.
• The Buyer uses product images and promotional texts as provided by the Seller; it may not change their content or claims.
• Online sales are permitted. In online sales, the Buyer complies with the brand standards, including using the official images and texts provided by the Seller, selling the products in their original packaging and complying with the prohibition on medical claims. Qualitative criteria for marketplace sales may be regulated separately in a reseller agreement to be signed between the parties.
• The Buyer may not register or use the term “s'hevec”, or confusingly similar terms, as a domain name, social media account name or marketplace store name.

8. Protection of Personal Data

Personal data of the Buyer's representatives within the scope of the commercial relationship is processed for the purposes of concluding and performing the contract and fulfilling legal obligations, under Articles 5(2)(c) and 5(2)(ç) of Law No. 6698 on the Protection of Personal Data. Detailed information is available in the Privacy Notice. The Buyer declares that it has fulfilled its own obligation to inform with regard to the employee and representative data it provides to the Seller.

If the Buyer is a merchant or tradesperson, commercial electronic messages may be sent to the electronic communication addresses belonging to the business without prior consent under Article 6 of Law No. 6563 on the Regulation of Electronic Commerce; these addresses are registered in the Message Management System (İYS) before sending, and their refusal status is checked in the İYS. The Buyer may refuse messages free of charge at any time using the refusal link in the message or via the İYS; the refusal is processed within 3 working days at the latest.

9. Confidentiality

Price lists, discount rates, formulation and supply information constitute trade secrets. The Buyer undertakes not to share this information with third parties and to keep it confidential after the commercial relationship ends.

10. Export and Sales Abroad

• For sales abroad, the delivery terms are agreed separately within the framework of the Incoterms rules.
• Product notification, licensing, labelling, language and customs obligations in the destination country lie with the Buyer; the Seller provides the necessary technical file and documents to a reasonable extent.
• Exclusive distribution can be established only by a written agreement; an order confirmation or ongoing purchases do not create exclusivity.

11. Limitation of Liability, Termination of the Contract and Disputes

Limitation of liability: Except in cases of intent and gross negligence, the Seller's liability arising from these terms is limited to the price of the order giving rise to the liability. The Seller is not liable for loss of profit, loss of business or indirect damage. This limitation does not affect statutory liability arising from product safety or the rights of third parties.

The Seller may suspend shipments and terminate the commercial relationship in the event of breach of the payment obligation, conduct damaging to the brand's reputation or breach of these terms.

Turkish law applies to disputes arising from these terms. For Buyers who have merchant status, the courts and enforcement offices of Bursa have jurisdiction. For Buyers who do not have merchant status, the general rules of jurisdiction apply. In commercial cases concerning receivables and compensation claims for the payment of a sum of money, applying to a mediator before filing a lawsuit is a procedural precondition under Article 5/A of Law No. 6102.

12. Applications

For reseller, pharmacy, corporate purchase and distribution applications, you can use our Reseller and Corporate Sales Application Form page or write to destek@shevec.com.

Last updated: 05.10.2026